Privacy Policy

This Privacy Policy explains how Bengaluru Language Hub processes personal data when you use lakepromisezone.skin, contact us, or take part in our language courses and tutoring services. It applies to enquiries, enrolment, course administration, and related website activity.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Privacy Contact

Contact for Privacy Matters

Email contact

[email protected]

Telephone contact

+91 81239 63370

Postal address

1, 1st Main Road, Bengaluru, IN

Privacy enquiries

[email protected]

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, restriction of certain processing, or objection where we rely on legitimate interests. Where consent is used, you may withdraw it for future processing.

Available rights depend on the nature of the data and the legal basis for processing.

Requests

How to Make a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or activity concerned. We may need to confirm your identity and may decline or limit a request where the law allows.

We may ask for information needed to verify identity before acting on a request.

Data Retention

How Long We Keep Data

We retain personal data for the period necessary to manage enquiries, deliver courses, maintain business records, resolve disputes, and meet legal, accounting, or tax obligations. When data is no longer needed, we delete it or anonymise it where feasible.

We keep data only for as long as needed for the relevant purpose or legal requirement.

Policy Updates

Changes to This Policy

If we make material changes, we will update the policy on the website and may provide an additional notice where appropriate. The revised version applies from the stated effective date, unless a different notice period is required by law.

We review this policy when our practices or legal obligations change.

Why We Use Personal Data

We use personal data to respond to enquiries, assess course suitability, arrange group and timetable matching, confirm course terms, manage enrolment, deliver scheduled lessons and guided practice, prepare learning plans and progress summaries, process payments, maintain records, operate the website, improve service quality, and comply with legal obligations. We may also use limited data to prevent misuse, troubleshoot technical issues, and communicate about administrative matters related to your course or account.

Processing is limited to ordinary business, service delivery, and compliance needs.

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, payment processing, record keeping, or similar operational functions. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Operational service providers receive only the information needed to perform their role.

Legal Disclosures

We may disclose personal data to public authorities, regulators, courts, or other parties where required to comply with law, lawful process, or a binding request. We may also share information where needed to protect our rights, users, or operations in a lawful manner.

Some disclosures are made only when a legal duty applies.

01 · Collection

Information We Collect

We may process identification and contact details, course enquiry information, level screening responses, timetable preferences, enrolment details, attendance and progress records, payment-related records, and communications sent to us. We may also collect technical data such as device and browser information, log data, and cookie-related identifiers when you use the website.

We collect only the information needed to handle enquiries, enrolment, and course administration.

02 · Sources

How We Collect Information

We receive personal data when you submit a contact form, book a course, attend a screening, communicate with us, or provide information during enrolment and course delivery. We also collect limited data from your browser or device through website logs and cookies, and we may receive payment confirmation or similar transaction information from the relevant payment channel.

Most information comes directly from learners, while some technical data is generated automatically during site use.

03 · Cookies

Cookies We Use

We may use session cookies that expire when the browser is closed and persistent cookies that remain for a limited period. These cookies may help with site security, form handling, language or preference storage, and understanding how visitors use the website. We do not rely on cookies to collect more information than is reasonably needed for those purposes.

Our cookie use is limited to operational, preference, and analytics-related functions.

04 · Controls

Cookie Controls

We use standard browser and device settings to support basic site operation, measure usage, and remember limited preferences. You can manage or delete cookies through your browser controls, and you may be able to block some cookies entirely. If you do so, parts of the website may not function as intended.

Cookie preferences can usually be adjusted in the browser, although some site functions may be affected.